Restaurant owners who allow their bathrooms to become a filthy pigsty are obviously not paying attention to details. Customers will think if the restroom looks like this then the kitchen must be filthy too. Because after all, it is being run by the same people.
Part of running a successful restaurant is having control of what your employees do or don’t do.
Customers can not see the kitchen but they know that employees are the ones who usually clean the restroom, use it, wash their hands in it as well as clean the kitchen, prepare and serve food.
Filthy restrooms can lead customers to assume that a dirty bathroom indicates an unclean, disorganized kitchen. And, they are usually right!
Setting high standards in the restroom can make all the difference for your restaurant.
According to the Florida Department of Business and Professional Regulation, Division of Hotels and Restaurants, the “Big 5” Foodborne Illnesses are: Hepatitis A, Shiga toxin producing E. Coli, Shigella, Salmonella Typhi (Typhoid Fever) and Norovirus. This is enough to scare most customers away from any restaurant with a filthy restroom.
Great meals and excellent customer service will definitely help you to achieve success in your restaurant, but never underestimate the power of a clean, sanitary and well stocked restroom. Remember that paying attention to detail and keeping restrooms maintained will show your customers that you care about them and about food safety.
Golden Group International, Ltd. Manufactures washroom accessories for the safe and sanitary disposal of feminine hygiene items, baby diapers, wipes and incontinence products.